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Output details

19 - Business and Management Studies

Output 25 of 35 in the submission

Chapter title

Real Service Improvement: An empirical investigation of service improvement initiatives within a UK bank’

Type

C - Chapter in book

DOI

Publisher of book

Palgrave Macmillan

Book title

Systems Thinking: From Heresy to Practice

ISBN of book

9780230299221

Year of publication

2010

URL

Number of additional authors

Additional information

Interdisciplinary

Cross-referral requested

Research group

None

Proposed double-weighted

Double-weighted statement

Reserve for a double-weighted output

Non-English

English abstract