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Output details

19 - Business and Management Studies

Output 26 of 82 in the submission

Article title

'Full of sound and fury, signifying nothing': interrogating new skill concepts in service work -- the view from two UK call centres

Type

D - Journal article

DOI

Title of journal

Work, Employment and Society

Article number

Volume number

Issue number

First page of article

617

ISSN of journal

0950-0170

Year of publication

2009

URL

Number of additional authors

Additional information

Interdisciplinary

Cross-referral requested

Research group

None

Proposed double-weighted

Double-weighted statement

Reserve for a double-weighted output

Non-English

English abstract