Output details
11 - Computer Science and Informatics
Newcastle University
Output title
Empathy and experience in HCI
Type
E - Conference contribution
Name of conference/published proceedings
CHI 2008: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Volume number
-
Issue number
-
First page of article
637
ISSN of proceedings
-
Year of publication
2008
Number of additional authors
1
Additional information
<20> This paper presents new methods for understanding users’ requirements based on research in art, design and social science. It is a development of concepts introduced in Wright and McCarthy’s Technology as Experience (MIT press 2004). In particular, it explores a critical framework for understanding methodological developments in user research in HCI. Its importance lies in establishing a deeper model of user engagement, beyond the adage 'know thy user'. This framework is being used to underpin my new monograph for MIT Press (2013). This paper was presented as a full paper at ACM CHI 2008 (acceptance rate 22%).
Interdisciplinary
-
Cross-referral requested
-
Research group
D - Digital Interaction
Citation count
23
Proposed double-weighted
No
Double-weighted statement
-
Reserve for a double-weighted output
No
Non-English
No
English abstract
-
