Output details

A collaborative approach to forecasting product–service systems (PSS)

The environmental pressures on manufacturers are increasing, and this may drive a move towards product–service systems (PSS) applications. The field of PSS literature is new and tools and techniques are not yet well established. This paper contributes by proposing methods and analytical models to better understand the issues of forecasting PSS applications. Forecasts are the start of the planning process in firms and hence drive the decision making concerning resources and equipment allocation. This paper develops a revenue model for vendors deploying PSS applications comprising three generic revenue sources, each involving different forecasting approaches and challenges.