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Output details

19 - Business and Management Studies

Output 29 of 35 in the submission

Article title

Service improvement: lessons from the UK financial services sector

Type

D - Journal article

DOI

Title of journal

International Journal of Quality and Service Sciences

Article number

Volume number

Issue number

First page of article

ISSN of journal

1756-669X

Year of publication

2011

URL

Number of additional authors

Additional information

Interdisciplinary

Cross-referral requested

Research group

None

Proposed double-weighted

Double-weighted statement

Reserve for a double-weighted output

Non-English

English abstract