Output details

Accessible Maps: what should we leave out?

Work is reported that developed concepts for designing pedestrian city maps that are accessible for as many people as possible. This involved using findings from user consultations and a comprehensive review of relevant literature. Approaches have been devised for creating maps in different formats (large-print, digital, smart-phone apps, etc) and these have been trialed in Leeds.

The researcher reviewed all available research relating to inclusive map and information design. The Legible London Inclusivity Report (Jeffrey 1) findings were evaluated against the mapping needs for Leeds to identify any related issues and considerations. Inclusive design learning from this research was incorporated into the design of the Leeds mapping from the start.

As part of the legible city research for London and Leeds the researcher consulted people with disabilities finding that many, including those who were deaf or hard of hearing, preferred using detailed, information-rich maps to avoid having to ask for directions. Wheelchair users found accessibility information (e.g. steps and pavement widths) useful, but people with visual impairments struggled to read the text and those with learning difficulties struggled to understand it. The researcher consulted specialist designers at CityID to determine if they had found different ways to make their city map designs more accessible.

Working closely with the design team at the Applied Information Group the researcher developed seven concepts for making the Leeds maps more accessible. The findings and ideas were presented to Leeds City Council and have been evaluated through user forums, assessed for funding opportunities and some of the concepts have been developed further and published as Easy Read map versions.

This research found that in order to make maps accessible to many people designs must be very simple and use large type, so designers need to carefully explore what information can be omitted.