You are in : Home » Results & submissions » Select UOA » 19 - Business and Management Studies » View submission: Oxford Brookes University » Outputs » Detail

Output details

19 - Business and Management Studies

Output 18 of 85 in the submission

Article title

Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfaction

Type

D - Journal article

DOI

Title of journal

Service Industries Journal

Article number

Volume number

Issue number

First page of article

503

ISSN of journal

0264-2069

Year of publication

2009

URL

Number of additional authors

Additional information

Interdisciplinary

Cross-referral requested

Research group

None

Proposed double-weighted

Double-weighted statement

Reserve for a double-weighted output

Non-English

English abstract