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25 - Education

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Article title

'Full of sound and fury, signifying nothing': interrogating new skill concepts in service work - the view from two UK call centres

Type

D - Journal article

DOI

Title of journal

Work, Employment and Society

Article number

Volume number

Issue number

First page of article

617

ISSN of journal

0950-0170

Year of publication

2009

URL

Number of additional authors

Additional information

c) Nominated for 2008 SAGE Prize for Innovation and/or Excellence - Work, Employment & Society

Interdisciplinary

Cross-referral requested

Research group

E - Education, Skills & Labour Markets

Proposed double-weighted

Double-weighted statement

Reserve for a double-weighted output

Non-English

English abstract