Output details
11 - Computer Science and Informatics
Robert Gordon University
Output title
Empathetic Consultancy: A Reflective Approach to ICTD
Type
E - Conference contribution
DOI
-
Name of conference/published proceedings
Assessing the contribution of ICT to development goals: Proceedings of the 10th International Conference on Social Implications of Computers in Developing Countries
Volume number
-
Issue number
-
First page of article
315
ISSN of proceedings
-
Year of publication
2009
Number of additional authors
0
Additional information
This paper contributes an original, “empathetic consulting” approach, to enhancing success factors in international development projects. The novel approach aligns both the strategic priorities of organizations and the personal priorities of team members. Rigorous evaluation of the new approach used six ICT installation case study projects in education institutions in Ethiopia. Case study fieldwork, conducted over a two year period, included meticulous data collection, recording and analysis. The significance of the research is to assert that achieving project completion is less important than project sustainability which must be achieved by a long term partnership with consultants.
Interdisciplinary
-
Cross-referral requested
-
Research group
None
Citation count
-
Proposed double-weighted
No
Double-weighted statement
-
Reserve for a double-weighted output
No
Non-English
No
English abstract
-
