You are in : Home » Results & submissions » Select UOA » 19 - Business and Management Studies » View submission: University of Reading » Outputs » Detail

Output details

19 - Business and Management Studies

Output 27 of 139 in the submission

Article title

Customer service 140 characters at a time: the users’ perspective

Type

D - Journal article

DOI

Title of journal

Journal of Marketing Management

Article number

Volume number

Issue number

First page of article

522

ISSN of journal

1472-1376

Year of publication

2013

URL

Number of additional authors

Additional information

Interdisciplinary

Cross-referral requested

Research group

None

Proposed double-weighted

Double-weighted statement

Reserve for a double-weighted output

Non-English

English abstract