Output details
19 - Business and Management Studies
University of Reading
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Output 0 of 0 in the submission
Article title
Key drivers of frontline employee generation of ideas for customer service improvement
Type
D - Journal article
Title of journal
Journal of Service Research
Article number
-
Volume number
15
Issue number
2
First page of article
215
ISSN of journal
1552-7379
Year of publication
2012
Number of additional authors
1
Additional information
-
Interdisciplinary
-
Cross-referral requested
-
Research group
None
Proposed double-weighted
No
Double-weighted statement
-
Reserve for a double-weighted output
No
Non-English
No
English abstract
-