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Output details

19 - Business and Management Studies

University of Strathclyde

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Output 44 of 309 in the submission

Article title

Beneath the glass ceiling : explaining gendered role segmentation in call centres

Type

D - Journal article

DOI

10.1177/0018726711416265

Title of journal

Human Relations

Article number

Volume number

Issue number

First page of article

1291

ISSN of journal

0018-7267

Year of publication

2011

URL

Number of additional authors

Additional information

Human Relations Paper of the Year Award 2011. Given to the paper that the Editorial Team considers best encapsulates broad readership appeal, sound methods, and whose theory advances our understanding of human relations at work.

Interdisciplinary

Cross-referral requested

Research group

None

Proposed double-weighted

Double-weighted statement

Reserve for a double-weighted output

Non-English

English abstract