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Output details

11 - Computer Science and Informatics

University College London

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Article title

Adoption and non-adoption of a shared electronic summary record in England: a mixed-method case study

Type

D - Journal article

DOI

10.1136/bmj.c3111

Title of journal

BRIT MED J

Article number

c3111

Volume number

340

Issue number

First page of article

ISSN of journal

0959-535X

Year of publication

2010

URL

Number of additional authors

Additional information

<28>Contributed to national policy change, including citation by House of Commons report. Led to news stories in Channel 4 News, Today, The Times and others. Socio-technical evaluation of the electronic NHS Summary Care Record, a national system then covering ~1.5 million individuals (being extended to ~50 million), a central component of the National Programme for IT (biggest ever civilian IT project with total cost over £12 billion). Used novel application of ethnographic methods, plus statistical analysis. We revealed discordance between project assumptions and reality on the ground in terms of usability and organisation, explaining adoption substantially below project expectations.

Interdisciplinary

Cross-referral requested

Research group

None

Citation count

Proposed double-weighted

Double-weighted statement

Reserve for a double-weighted output

Non-English

English abstract