Output details
34 - Art and Design: History, Practice and Theory
University of Leeds : B - Design
Chapter title
Product Instructions in the Digital Age
Type
C - Chapter in book
DOI
-
Publisher of book
Intech
Book title
Industrial Design - New Frontiers
ISBN of book
9789533076225
Year of publication
2011
URL
-
Number of additional authors
2
Additional information
This chapter investigates the use of hard copy and interactive product instructions by two different groups of individuals. One group consisted of 12 digital natives and the other group of 12 were digital immigrants. The research used protocol dialogue analysis as the main research tool. It was found that interactive instructions allow more flexibility in use and more importantly help to reduce human errors significantly in the working process. This study will impact on the future design of product instructions.
Interdisciplinary
-
Cross-referral requested
-
Research group
None
Proposed double-weighted
No
Double-weighted statement
-
Reserve for a double-weighted output
No
Non-English
No
English abstract
-
